How to Fix USB Device Not Recognized – Device Descriptor Request Failed

Device Descriptor Request Failed is a common windows error when you try to insert USB in your PC and laptops. After Windows 10 update, users have reported The last USB device you connected to this computer malfunctioned, and windows does not recognize it. The device manager has Universal Serial Bus Controllers Flag USB Device Not Recognized. If your external USB device is not recognized by Windows 10, and meet Unknown USB Device error in Device Manager.

In general, they send you a fuzzy information that there’s something virus with your USB device. But there may be more reasons that may cause this issue but we’re unsure exactly what the specific problem is just relying on that one piece of data, so are there a variety of ways to handle the problem.

“The last USB device you connected to this computer malfunctioned, and Windows does not recognize it.”
“One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance in solving this problem, click this message.”


Sometimes, just simple restart of the computer might fix a problem such as this. Unplug your USB device, watch for a couple of minutes, then restart your computer and plug-in back to find out if it works. This is the easiest and the easiest way and it should be the first method that you think of if this works, then congratulations, if not, please read along and discover the best way for your PC.

Related Issues:

External drives — either USB flash drives or external hard disks — must be easy to use. This error could be due to partition issues on your own external drive, using the wrong filesystem, deceased USB ports, driver issues in Windows, or other problems. In a worst case scenario, the drive itself may simply be dead.

Fix USB Device Not Recognized – Device Descriptor Request Failed

Sometimes switching off your PC might work along with your Windows may realize the USB pen drive that you have plugged in. If that doesn’t function, remove your PC’s power supply from your back of the processor. This will hard reset your computer and create Windows software recognize related equipment.

Take out Memory From MotherBoard and clean it

The USB Device Not Recognized might be the result of a faulty or corrupted RAM. You can start your processor, discover the motherboard and physically remove the RAM. Wash it clean using a satin fabric.

Method 1: Use Hardware and Devices troubleshooter

  • Open Control Panel > type troubleshooter and select Troubleshooting.

  • Select Configure a device under Hardware and Sound and follow on screen instruction.

  • If the problem is found, click on Apply this fix.

Method 2: Uninstall Drivers

  • Open Run and type devmgmt.msc to open Device Manager.

  • In Device Manager expand Universal Serial Bus controllers > Connect your device which is not being recognized by Windows > You will see an Unknown USB device with yellow sign in
  • Universal Serial Bus controllers.

  • Now right-click on it and click Uninstall to remove them.
  • Restart your PC and the drivers will be automatically installed.

Method 3: Disable Fast Startup

  • Open Run and Type Control.

  • Search for Power Options in the search bar at the right upper corner.
  •  Select Change what the power buttons do.

  • Click on Change settings that are currently unavailable.

  • Navigate to Shutdown Settings > uncheck ‘Turn on Fast Startup. and Reboot your system.

Method 4: Update Generic USB Hub

  • Open Run and type devmgmt.msc to open Device Manager.

  • Find and expand Universal Serial Bus controllers.
  • Right, Click on Generic USB Hub and select Update Driver Software.

  • Now select Browse my computer for driver software > Browse my computer for driver software.

  • Click on Let me pick from a list of drivers on my computer.

  • Select Generic USB Hub and click Next > click Close when finished.

Method 5: Update BIOS

  • Sometimes Updating system BIOS can fix this problem.To update BIOS on Windows, download latest BIOS file from your motherboard manufacturer’s website.

If the problem is still not solved then follow the above steps till the end on Universal Serial Bus controllers. This method will fix your error USB Device Not Recognized. Device Descriptor Request Failed in Windows and Android.

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